More Info
- Email Business
- Services/Products
- Gourmet Baskets Sympathy
- Brands
- ftd
- Payment method
- debit, cash, amex, discover, master card, visa
- Neighborhood
- Elizabeth
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
04/25/2014
I have to say this company has the worst customer service I have ever experienwas. Not only were they rude and hung up on one of my coworkers when they called, they were a day late in delivering the flowers we ordered, they showed up AFTER our office was closed And it just happened that someone was still there, they did not deliver what was ordered but delivered an arrangement that was ugly and not even close to that was ordered. When called about being unhappy with the flowers and the customer service the person who answered (man with heavy accent) told us he didn't care if we were not happy nor did he care that we didnt get what we ordered. I have never had such bad customers service. STAY AWAY FROM
08/01/2008
I am a competitor to Todd's, but I can't let this review stand un-challenged. Clearly the reviewer has aChip on his/her shoulder or has some serious issues. Todd's is a first-class shop. The reviewer did not buy anything, so rating them at one star is ridiculous.
What I suspect happened is that the reviewer asked Todd's to do something that was impractical or impossible. The reviewer did not like being told "no" and decided to get even. (In our 20 + years in business, we have encountered a few such self-centered egotists!)
I urge fair-minded prospective purchasers to disregard this review.
Bill Miller
The Flower Hut
Charlotte, NC
06/10/2008
I called in to place an order and the person that answered the phone (Jeff or something) was extremely rude and nasty. I will never consider them again nor would I recommend them to anybody, even if they’re last florist on earth.
Details
Phone: (704) 332-5167
Address: 1204 central Ave, Charlotte, NC 28204
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