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Map & DirectionsDirections1204 central AveCharlotte, NC 28204Write a ReviewWrite Review

More Info

Email
Services/Products
Gourmet Baskets Sympathy
Brands
ftd
Payment method
debit, cash, amex, discover, master card, visa
Neighborhood
Elizabeth
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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Overall
Stay away! worst florist ever!

I have to say this company has the worst customer service I have ever experienwas. Not only were they rude and hung up on one of my coworkers when they called, they were a day late in delivering the flowers we ordered, they showed up AFTER our office was closed And it just happened that someone was still there, they did not deliver what was ordered but delivered an arrangement that was ugly and not even close to that was ordered. When called about being unhappy with the flowers and the customer service the person who answered (man with heavy accent) told us he didn't care if we were not happy nor did he care that we didnt get what we ordered. I have never had such bad customers service. STAY AWAY FROM

flowerhut

08/01/2008

Overall
Unfair Review

I am a competitor to Todd's, but I can't let this review stand un-challenged. Clearly the reviewer has aChip on his/her shoulder or has some serious issues. Todd's is a first-class shop. The reviewer did not buy anything, so rating them at one star is ridiculous.



What I suspect happened is that the reviewer asked Todd's to do something that was impractical or impossible. The reviewer did not like being told "no" and decided to get even. (In our 20 + years in business, we have encountered a few such self-centered egotists!)



I urge fair-minded prospective purchasers to disregard this review.



Bill Miller

The Flower Hut

Charlotte, NC

unclek26

06/10/2008

Overall
Bad Customer Service

I called in to place an order and the person that answered the phone (Jeff or something) was extremely rude and nasty. I will never consider them again nor would I recommend them to anybody, even if they’re last florist on earth.

Details

Phone: (704) 332-5167

Address: 1204 central Ave, Charlotte, NC 28204

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