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EJ
Eddie J.

11/05/2021

Overall

BE AWARE!! The worse auto shop and most rip off place ever. DO NOT GO THERE, THEY WILL BREAK YOUR CAR and RIP YOU OFF with charges. EVERYONE FROM OUT OF STATE HAD ISSUES. They are very unprofessional and take advance of people. I took my car on 10/20 to this place for emission test, they told me the car did not pass because of seatbelt light was on. Then next day I returned for another inspection and another technician informed me there was nothing wrong with my seat belt. So I took my car back to the first technician. One of their technician drove my car from parking lot to inside their garage. He works on my car for a while. The technician Donnie gets inside the vehicle and breaks my car handle from the inside. He then opens the door for the outside. He then comes and tells me that all the sudden my door handle is broken and I have to pay to fix that otherwise it will not pass the Safety test. Donnie is fraud and refuses to take responsibility for damage. I tried to explain to Donnie why would I be responsible if he broke my car door. When I drop my car off my door handle was in perfect conditions and I was able to open my door from the inside. Not until they touched I now have this issue. I now have to fix my car in order to pass safety test. I filled a police report and I will continue to write about them until they realize it's their issue. The worse experience I ever had with this shop and I will never ever recommend anyone to use their service. If I could give them zero stars I would.

Details

Phone: (703) 802-0688

Address: 4007A Westfax Dr, Chantilly, VA 20151

Website: http://www.advancedautomotiveva.com

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