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(617) 264-9464CallVisit WebsiteVisit WebsiteMap & DirectionsDirections477 Harvard StBrookline, MA 02446Write a ReviewWrite Review

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AG
Anthony G.

06/30/2017

Overall
Food
Service

What more can be said, great chicken, ribs&sauce for all tastes
It's close to my house, the food has great texture and an aroma that makes my mouth wet
Just thinking of it,now you've done it!.

CV
Cynthia V.

08/02/2013

Overall

I would not recommend to go here as I was discriminated against in retaliation by asking for my correct change after the same cashier shorted me on two consecutive occasions. I waited close to an hour for my food that the employees never intended on making. I wrote to corporate via the Wings Over website and received a response the same day with only an apology and offer of a gift card (which I have yet to receive and it's been over a week since the incident.) I also filed a complaint with the Better Business Bureau and Wings Over Brookline has yet to respond (that too was over a week ago.) I was not interested in any type of gain from this experience only an apology, EXPLANATION, and guarantee that it would never happen again because I patronized them on a weekly basis and all I've gotten so far was an apology via e-mail from the corporate president, Bill Savin. The e-mail that I received shows that my complaint was forwarded to the Wings Over Brookline store manager, Harry, but he has yet to contact me with an explanation, apology or assurance that this will not happen again. I am currently in the process of filing a civil rights complaint against this company for not serving me in retaliation for asking for my correct change. Wings Over Brookline may have good food but they do not care for their customers enough to respect their feelings. They do not value "regular" patrons and that is why I will not return. I never looked at any of their employees as kind or customer service oriented but blatant disrespect and mistreatment is intolerable and that is why I chose to take it to this level. NOW RUN & TELL EVERYBODY!!

The cashier who stole from my change on the two occasions was Mani and I have yet to even receive a call or e-mail letting me know that he was "caught red-handed," disciplined, or terminated for doing this. So, BUYER-BEWARE!

Details

Phone: (617) 264-9464

Address: 477 Harvard St, Brookline, MA 02446

Website: http://www.wingsover.com

More Info

Email
Extra Phones

Phone: (617) 264-7279

Payment method
all major credit cards
Price Range
$$
Neighborhood
Coolidge Corner
Categories
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Caterers, Take Out

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

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