Plato's Closet

Love this place! I'm tech stupid and they helped me figure out how to get 5% off my total purchase!!

I took a box full of items which would retail for between $300 and $350. All were clean and were in unworn or like new condition. The clerk, who was not particularly polite or pleasant, told me it would be about three hours before the offer would be ready, and that they'd call me. She told me that they'd pay me about 30% of retail for the items.



Since they never called me as promised, I called them at close to closing time that evening. They told me the offer was ready, and I asked them what it was. They refused to tell me over the phone, saying they were only "allowed" to tell me in person.



When I arrived a day later, they told me that the offer was $12 for the entire box. That's about ten percent of what they told me they'd offer--somewhere around three percent of the original cost! I refused the offer, but they told me that I'd have to stand in line to "void the transaction" or I couldn't have my own property back. Everyone I spoke to was at best uncaring and at worst rude.



Even worse, they told me that if I hadn't picked up my clothes that day they would have donated them to a charity. I can guess what that charity would be...



Finally, when I went through my items, I found that several of the best items were missing, including a limited edition jacket.



I wish it were possible to give a store less than zero stars. Until then, Plato's Closet gets one very undeserved star.



I will never, ever consider recommending them to anyone. Ever.

Plato's is awesome! The staff was very friendly and I love their selection. I bought my daughter an entire outfit for $30!

This is one of my favorite places to shop! I love having all my favorite brands in one place.