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Email
BBB Rating
A+
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Location
Southlake VLG
AKA

TMI Real Estate - YPConnect

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Reviews

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MM
Monique M.

01/12/2016

Overall

Our agent was Nan and she was sweet as apple pie; well in that case they all were until we moved in (October 2015). The first week at the property our house was broken into, we also reported a leak under the kitchen sink and bathroom sink, here we are in January 2016 out house was broken into a 2nd time, all we got was apologies but no one has came to fix the leak or the door frame...oh yeah and you cant be 7 days latr with your rent, if there were 7 days holidays in row and they were closed everyone of those 7 days its a your fault worst real estate company ever, if you rent from them record ever phone call and keep all paper work because they will get over on you

MM
Michael M.

08/20/2015

Overall

WORST COMPANY EVER!!! I don't even know where to begin. We rented a house through them, and thy charged a ridicules amount for the deposit. When we moved in i noticed a lot of issues that needed to be fix in the house, so I put a work order in and 6 months later it finally got fixed or should i say patched. We asked the maintenance guy not so smoke in the house because we had a newborn, but, he did it any way. it also took him almost 3 weeks to replace a light fixture in the living room. I finally got fed up and called the owner of the house and he was way better to deal with thank TMI.



on another occasion rent was due on Good Friday, I went that day to pay rent but the office was closed. so, i was like, "OK i'll pay it on Monday since there's no drop box". I went first thing that Monday and they charged me $150 late fee because they were closed the day rent was due so it caused me to be late. when i tried to dispute it the literally called the police on me. needless to say I paid the $150 and went on my way.



Now its August and our AC just went out and I put another work order in and called the office to tell them that we have no AC in the house. They didn't even seem to care. all they said was "our maintenance girl will have to look at the work order and well get to you when we can". IT'S ALMOST 100 DEGREES OUTSIDE and the windows in the house don't even open. I swear this is the worst company I have ever dealt with.



DO NOT GO WITH TMI FOR ANY THING NOT EVEN TO BUY A HOUSE YOU WILL GET SCREWED BIG TIME!!

Details

Phone: (205) 985-1010

Address: 4524 Southlake Pkwy Ste 16, Birmingham, AL 35244

Website: http://tmirealestate.com

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