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10/29/2016
If I could give a "0" I would. The cleaners damaged a Ralph Lauren classic button down shirt, it had holes in the back of the arm and the bottom of the shirt after being pressed. Another Ralph Lauren cotton classic shirt was stained in blue stains from the collar all the way down the front of the shirt. They tried to say it happened because he works outside, but he doesn't work outside at all, he works indoors. Then they said sometimes they can't get stains out and the cleaners they use don't get everything out. So a second person tried to speak and he said he wasn't the person that took in the clothing originally so he couldn't say if we were right. Well we wasn't bringing clothes to the cleaners with holes in it. What made me write this review was they never apologized, never acknowledged wrong doing and never tried to refund the dry cleaning cost which was 6 shirts, and never tried to reimburse for the damaged merchandise. Using Smart Cleaners is not a smart decision.
Details
Phone: (225) 751-1250
Address: 13365 Coursey Blvd, Baton Rouge, LA 70816
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