More Info
- General Info
- Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
- Email Business
- Neighborhood
- South Baton Rouge
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Reviews
03/28/2016
I made an appointment for 3. They texted me at 1:20 saying it was ready for me to check in. I rushed as fast as I could to get there. Got there around 1:40 and they already skipped me. I spoke to someone and they said it was a mistake with the system and they'll see me as soon as possible. I waited an hour and half and finally at 3:10 they saw me. Why they sent out a text and told me they were ready at 1:20 even though my appointment was at 3, I would love to know. Sat there for over an hour and half for no reason.
Thankfully, the man who helped me was Matt & he was very nice.
I got a call, needed to pick up my laptop to get back it up so they could send it off. I spoke with Lindsay over the phone. She said I could pick it up and drop back off the same day, no problem. When I go back to the store I spoke with Lindsay, again. She said that I had to make another appointment, wait 3& half hours again& restart the process. When I called out for lying she refused to answer& was very rude.
08/09/2015
They were probably the rudest people I've ever came in contact with, EVER. I could understand if I was a inconsiderate and loud customer but I was minding my business and waiting patiently for my phone to be fixed. They rushed me out of the store, not to mention I was waiting there for an hour just for them to tell me they broke my phone. I went in there for a screen replacement and left with a screen that didn't even come on.
Horrible service. And if I could get in contact with the Apple company itself I would because that was incredibly ridiculous.
10/12/2013
This site has an aray of handy information. I would recommend this app to all my friends.
12/05/2012
KIMBERLY WAS VERY HELPFUL AND FIXED A HUGE, EXTREMELY RARE PROBLEM ON MY IPHONE 5! After going back and forth from apple and AT&T.. Kimberly found the solution! Thanks KIMBERLY!
Details
Phone: (225) 765-3500
Address: 6401 Bluebonnet Blvd, Baton Rouge, LA 70836
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