Rash Automotive Group

They seemed good at first, quick and much less expensive than their competitors, but that went downhill quick. As I write this review, I am paying to fix one of their mistakes for the second time, only this time I am paying someone else to fix it. The only way I would ever recommend that place to anyone is out of revenge. Got a call from the mechanic working on my brakes as I was writing this review, the calipers were never replaced, I paid rush to replace the calipers. The calipers are still on the car, they never needed replaced.

We bought a car from them with a two-year bumper-to-bumper warranty. For the first month that thing spent more time in their shop than on the road. They covered everything so we were mostly OK with that, and then they wanted to start charging us for things they hadn’t got around to in that first 30 days. And since then, that bumper-to-bumper warranty doesn’t cover any of the things we’ve needed done to it. A trailer hitch was supposed to be included and they never put it on, but we don’t really need it anymore so we were fine with that.

Now for other car, had a couple major repairs done, everything has gone fine with those so far. Breaks are so simple, just about anybody says they can do them... Apparently I waited too long to have them done and also needed the calipers replaced along with the rotors and pads. Fast forward eight months or so, the brakes need done again, so I took it somewhere else. Rash never lubricated the guide pins in the caliper causing one side to wear down, the caliper that was supposedly replaced... In between that I had tires done, one of the studs was cross threaded and snapped off, that ended up costing me another 300. They refuse to acknowledge that they cross threaded the stud, and I can’t prove it was them, but there is no other way it could’ve become cross threaded. They were willing to do it at cost, but I still had to pay to fix their mistake, which I am doing again as I write this review.