Miss Hair Braiding Gallery

I had a horrible experience at Miss Hair Braiding Gallery and will not be returning. I made an appointment for 4:30 and arrived early but my hair was not started on until after 5:00pm. I have very thick hair and was trying to explain to Miss my hair texture and type but she wasn’t listening and acting like I didn’t know what I was talking about and she knew my hair better than I.
As she started working on my hair she said she had a migraine and stopped doing my hair and took a nap on the sofa. A NAP! She then had her 9th grade daughter continue working on my hair. After her nap, she continued working on my hair but then her stomach began to bother her, she rushed to the bathroom and apparently vomited. She came back 10 minutes later but then needed another 10 minutes to gather herself.
She finally finished my hair but I did not leave the salon until midnight. I was in the salon from 4:15pm-12:00am! A woman who came in for box braids after me left before me, it was insane. The next day I noticed that my hair was not done correctly so I asked if I could come back in to get my hair fixed. She ignored my texts and calls all day but then finally replied and said she was in the emergency room.
I sensed that she was lying so I had a friend call to schedule an appointment from a different number. She promptly answered and said that she was available that day and the next day! She called me the next day so I was thinking she was calling to apologize and reschedule for me to come in so I could get my hair fixed. Instead, she called and ask that I send her an uber to the hospital.
Honestly, I could not make this up if I tried. I was never able to get my hair fixed and it was the worst hair experience that I have ever encountered. Do Not get your hair done there!
WORST EXPERIENCE EVER WILL NEVER RETURN! NO CUSTOMER SERVICE AT ALL!

Miss Hair braiding gallery is the best place to get your hair done. She is very sweet, friendly and does exactly what you ask for. Her place is very clean and comfortable. Everyone should do their hair by her! You are the best Miss. I am so happy every time with my hair. Thank you.

Just very happy about my hair...Thanks Miss Hair Braiding...

Everybody should come to you...

Best customer service ever!!!!!!!!!!!!!!!!!!!!