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Gerald Nissan of North Aurora
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OPEN NOW
Today: 9:00 am - 9:00 pm
72 Years
in Business
Accredited
Business
Amenities:
Wheelchair accessible
More Info
- General Info
- Gerald Nissan, located in the North Aurora Auto Mall at 213 Hansen Blvd, North Aurora, IL, is your premier retailer of new and used Nissan vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Nissan vehicle or the Pre-Owned car, truck or SUV of your dreams today!
- Email Business
- BBB Rating
- Extra Phones
Parts: (877) 363-6640
Service: (888) 597-5434
- Services/Products
- Car, Truck, Van, Suv
- Brands
- Subaru
- Payment method
- financing available
- Location
- North Aurora Auto Mall
- Other Link
- Other Emails
- Categories
- Other Information
Parking: Lot, Free, Valet
Wheelchair Accessible: Yes
GalleryView all (1)
Reviews
Alexander helped us get the perfect suv we were looking. Thank you again Alexander
Personnel was very helpful- Edward Baronia especially professional attitude, Sunny too. I appreciated the follow-up after my initial visit.
Jose was great, especially being bilingual. Not pushy! Listened to our concerns and respected our limitations.
claimed iconBusiness Response09/28/2012
Thank you for recognizing Jose. He is an asset to our team for many reasons. At Gerald Nissan of North Aurora, we strive to keep our customers comfortable throughout the entire buying process. We would never want our customers to feel pressured or pushed in to any decision. It's awesome that you felt Jose listened to your concerns and respected your limitations. If you need anything from our staff please do not hesitate to reach out to us. We truly appreciate your positive review and business. Be sure to follow us on Twitter and Facebook to stay current with all our dealership has to offer. Thanks again. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Jason really worked well with me! Thank you for such a great experience! I highly recommend Gerald Hyundai to everyone!
Givo has made our experience great! We will reccommend him and Gerald Auto Group to our friends and family.
claimed iconBusiness Response10/25/2012
Your recommendation is appreciated. We love that you had a great experience with Givo! There truly is no bigger compliment to our staff than recommending us to your family and friends. Givo will be happy to hear this review. Please know our service and sales departments are always here to answer any questions you may have. We hope to help you and you family again soon. Check us out on Twitter and Facebook for exciting promotions and maintenance deals. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
They were very patient with me!
claimed iconBusiness Response11/09/2012
David, Thank you for choosing Gerald Subaru! We re ecstatic our staff was very patient with you. We believe every customer deserves as much time as they need to make the right decision. It s great you understood this after stopping in to our dealership. Please stop in and see us again soon! Check us out on Twitter and Facebook to take advantage of all the exciting things our dealership has to offer. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Glenn was great! I did not feel pressured or rushed with the deal at all. I will definitely be back to see him when I need another car!
Great salesmen. Honest and funny. Great car value too.
claimed iconBusiness Response10/25/2012
Thank you for sharing your experience. It's great our sales team was "honest and funny." What a great combination! We love to hear you received a great value on your car as well. At Gerald Hyundai our goal is to provide our customers with the best possible deals. We're ecstatic you received a great deal when you visited us. Please stop in and see us again soon! Be sure to find us on Twitter and Facebook, we offer exclusive specials for our followers and "likers." - Curt Rice - General Sales Manager - crice@geraldauto.com
Overall thorough experience. Everyone was very helpful.
claimed iconBusiness Response11/08/2012
Megan, Thank you for giving us feedback. It's great you enjoyed working our helpful staff. At Gerald Hyundai, we strive to provide our customers with thorough information and great customer service. We're ecstatic you understood this after working with us. If you need anything feel free to contact our staff at anytime. Please find us on Twitter and Facebook to offer exclusive specials. Thanks again. - Curt Rice - General Sales Manager - crice@geraldauto.com
Everyone was very nice and helpful. They made me feel comfortable with eh whole process.
claimed iconBusiness Response09/18/2012
We're thankful for the 5 star rating! Our staff strives to keep our customers comfortable throughout the entire, sometimes stressful car-buying process. We're happy you were comfortable with our staff, nice and helpful is the Gerald way! If you have any questions or concerns please reach out to our staff, we're here to help and look forward to working with you again. Thank you for choosing Gerald. Please find us on Twitter and Facebook to take advantage of maintenance offers and other specials. -Curt Rice - General Sales Manager -crice@geraldauto.com
Looking for a new Nissan at Gerald Nissan in North Aurora? Here are my sure-fire tips for a successful car buying experience at Gerald.
1 –LEAVE THE CALCULATOR AT HOME. You won’t need it. In fact, the less math you know, the more successful the sales staff at Gerald will be! Instead, look at all the pretty cars and the sales staff do that pesky math for you. Duh!
2 –YOUR TRADE IS NOT WORTH WHAT YOU THINK. C’mon, did you really think Kelly Blue Book, Edmunds and even the letter from Gerald Nissan (telling what your car is worth) is really what your car is worth? No, that’s just the, um, it’s the old body style that nobody wants. Yea, just let Gerald Nissan do you a HUGE favor and take your ’08 gas guzzling Sentra off your hands now before you end up having to pay someone to take it later. You’re welcome.
3 – BLOCK OFF YOUR AFTERNOON. Car shopping at Gerald isn’t easy like closing on a house. There’s a whole other lot to check if you want it in red and the manager will have to approve it. Hold on. You can’t rush the Gerald experience so be patient.
4 – AN UNEDUCATED CONSUMER IS GERALD’S BEST CUSTOMER. So don’t walk in to Gerald Nissan thinking you know anything about Nissan incentives and rebates because you don’t. That was last week’s promotion. The less you know, the better.
Most car dealers are scumbags (not all). If you don’t believe me, head over to Gerald Nissan in North Aurora, IL where lies, deception, confusion, low balling trades and many more are practiced every day. If you are looking for a Nissan, forget where you bought your last car. There is no loyalty in this business. Look for high volume dealers and shop around. Be prepared to walk out of a few places and get copies of their best offer so you can use it as leverage at the next dealer. Forget ordering your car. Nissan wont do it if the car exists at another dealer within 100 miles or more. Most Nissan dealers will not transfer just one car from another dealer. After a week of searching, I found my new Nissan at M’Lady in Crystal Lake, IL. HUGE volume dealer and they beat Gerald Nissan by thousands.
Good luck.
I fill out online request to buy Nissan Rouge 2013, I got several quote from different dealers. I got relatively cheaper price from Gerald Nissan North Aurora compare to other dealers. So I went to the dealership on 21st May 2013. They did not have same car what they quote (Off course they just want you to visit their place) even though he quote price with VIN #. They tried to sale me lower model with higher price. When I told that "Do I look Idiot" Manager got angry and he realize that I am not going to buy car right now. He told me to get out from that place. He also threatens me that he doesn’t want to insult me in front of my wife. I never see this type of sales manager who don't know how to talk with customer. I will never go to this dealer in future. Please keep yourself away from this dealer. This kind of experience I had in past with this dealer but I didn't mention to anybody but this time I want other people to know so they don't have this kind of experience in future.
I purchased a 2013 Altima on the 29th of September. I was sold a car with scratches on it, that Gerald Nissan hoped I wouldn't detect for a while so I would think the scratches happened after I took posession of the car. Lucky for me, I had them tint the windows on the car, which they did the following week. They gave the car its first car wash when I picked up the car after the windows were tinted. As I walked to get in the car I noticed the scratches on rear driver side door and fender. They tried buffing out the scratches, but a couple of washes later they appeared again. That's when I understood whey the switched cars on my wife and I. The car we test drove had 35 miles when we test drove it for no more than 10 miles total. When we took posession it had over 120 miles on the speedometer. I didn't say anything about the miles because we just wanted to go home after being at the dealer for about 4 hours and it was the end of the night. It was the same model so I didn't care about the extra miles...I just never imagined they switched the cars to get rid of a scratched up car on an unassuming customer. They offered to wet sand the damage, but they just don't understand that switching cars on a customer is illegal and wrong. Buy your Nissans at a different Nissan dealer other than Gerald's in North's Aurora or Napervilles.
Bob worked with us and very happy with the process of buying our Legacy.
claimed iconBusiness Response11/09/2012
Austin, Thank you for sharing your experience with us. It's awesome you enjoyed working with Bob! We're happy you enjoyed the entire buying process. It's always our goal to provide the best customer service from start to finish. If you have any questions or concerns regarding your new purchase please know our staff is always here to help. Thanks again for letting us know how we're doing. Congratulations on your new Legacy! Check us out on Twitter and Facebook for special offers including maintenance deals. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Professional, courteous, not an overbearing sales approach. Great explanation of Quality of Subaru.
claimed iconBusiness Response11/08/2012
Thank you for visiting our dealership. We're happy you enjoyed our staff's approach to the sales process. We never want to be over bearing or put pressure on our valued customers. We're happy you understood this after visiting us. We look forward to working with you again soon. Thanks again! Check us out on Facebook and Twitter for special promotions and other exciting offers. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Dave made the process quick and straightforward. Thanks!
claimed iconBusiness Response10/25/2012
Joshua, We appreciate your feedback. We always love to hear from our wonderful customers! Dave will be grateful that he made the process quick and straight forward for you. Our staff aims to make every step of the car buying process easier for our customers. Thank you for choosing our dealership. We hope to help you again in the future. Be sure to find us on Twitter and Facebook, we offer exclusive online offers for our followers and "likers." - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Very patient, very friendly, very professional!!
claimed iconBusiness Response10/18/2012
Thank you for the 5 star rating! Our staff strives to be patient, friendly and professional in every customer interaction. It's awesome you understood this after working with us. Your compliments are truly appreciated. If you have any questions or concerns regarding your vehicle be sure to contact our staff, we're always here for our valued customers. Please find us on Twitter and Facebook, we offer exclusive specials for our followers and "likers." Thanks again. - Curt Rice - General Sales Manager - crice@geraldauto.com
Chris was the consummate salesman. The chances of Barb actually buying a car tonight was next to zero- & yet she drove one home!!
claimed iconBusiness Response10/12/2012
Craig, Congratulations to Barb! Thank you for letting us know how we're doing. It's great that we could get her a vehicle even though she wasn't expecting to drive home in one. Your compliments of Chris are wonderful to hear as well. If you or Barb need anything from our staff please do not hesitate to contact us, we're always here to help! Again, we appreciate your feedback, enjoy Barb's new Gerald Subaru! Be sure to find us on Twitter and Facebook to take advantage of specials including maintenance deals. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Brian Shewalter is an awesome salesman! Todd Fuller is the only guy I will allow to do work on my Nissan! Gerald is very lucky to have these men work here!
claimed iconBusiness Response10/12/2012
Thanks for the positive review! It's awesome you've had wonderful experiences with our service and sales departments. We agree our dealership is lucky to have Brian and Todd! Thank you for your loyalty and 5 star rating. We look forward to working with you on all your future Nissan needs. Please follow us on Twitter and Facebook to stay current with all Gerald Nissan has to offer, including maintenance specials and other deals. - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Erik and Scott were very accommodating and great to work with. I didn't feel pressured and they both worked very hard to find the car I was looking for. A great experience.
claimed iconBusiness Response10/12/2012
Thank you for sharing your experience with us. We love to hear that Erik and Scott were very accommodating. At Gerald Subaru of North Aurora, we never want our customers to feel pressured in any way. We're thankful you understood this while working with Erik and Scott. We hope you are enjoying your new Gerald Subaru! Thanks again for giving us feedback. Please find us on Twitter and Facebook to take advantage of exclusive online offers only available to our followers and "likers." - Scott Wolf - General Sales Manager - swolf@geraldauto.com
Details
Phone: (877) 850-3306
Address: 201 Hansen Blvd, North Aurora, IL 60542
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