Central Towing

My tire blew out today & this was the company that Geico sent to offer my roadside assistance. The wait time was an hour, which I didn't mind at all. I got "Greg" as my driver & he was so professional & courteous. He called me when he was 15 mins out to provide me with an estimate. Once there, he had to switch my tires since Kia doesn't have spare tires & the bad one was in the back, preventing the tow. In about 19 minutes, Greg had me hooked up & we were on our way to the lot. I will definitely use them again for any future tows!

Worst experience ever, they left me stranded for hours. When they finally showed up the driver smelled like a bar, his truck was so dirty inside it looked like a trash can. He almost hit my car while trying to hook it up, he also scraped my bumper when pulling it on the lift. Totally unprofessional and terrible service. The drivers name was Sanjay! What a piece of work! Avoid at all costs!

This company is notorious for cancelling Geico customers after hours of waiting for the tow to show up. They gave me the highest wait time I've ever experienced with a tow company from Geico.... 75 minutes! After an hour, they extended their ETA by 30 minutes! And after almost 2 hours of waiting, I called the company. The woman told me my tow was outside my apartment "right now," she said. It wasn't.

After 5 minutes of not seeing the tow truck, we call back. She tells my boyfriend they had actually cancelled the tow. I called back to find out what happened and get more details, and they ignored my calls. Apparently, Central Towing told Geico that they tried to reach me, and I never answered.

A whole lie; this company is very unprofessional and a major inconvenience. So, I had to start all over again with Geico, who set me up with a different tow company altogether. Avoid at all costs.

The best Geico tow service in Dc MD.. It was at 2am and the driver was there in 25mins.. The truck was clean smelled good inside unlike other trucks smelling like smoke and oil.. This felt like I was in a regular truck. The driver never got his name but he was so respectful and i felt likr it was uber.. He had water and little bags of candy.. Like really GEICO stepped it up to make sure customers are happy after having you car go dead on you...thats another story for Darcars of Kia in Marlow Heights......but never got his name but you are a 👼 cause I still dont know your name.. thanks GEICO and Central Towing