More Info
- General Info
- Batteries Plus is the source for all your battery and bulb needs with access to nearly 60,000 batteries, light bulbs, and related products, plus a variety of services including cell phone and tablet repairs, key fob replacement and more through our in-store We Fix It shop.
- Email Business
- BBB Rating
- Extra Phones
Phone: (331) 229-3860
Fax: (630) 355-6874
TollFree: (800) 677-8278
- Payment method
- check, cash, debit, amex, discover, master card, visa
- AKA
Batteries Plus Bulbs
- Other Link
https://www.batteriesplus.com/store-locator/il/naperville/batteries-plus-281
- Categories
GalleryView all (1)
Reviews
09/28/2018
DO NOT TAKE YOUR PHONES HERE. I was scammed by the technician and now my home button doesn't work properly. Read below for more.
Took my phone in for a minor fix a few months ago. The tech damaged my phone then stated he would fix the screen for free which he did. Once he finished he gave me the phone back stating there was some bad news "the home button stopped working". He stated Batteries + couldn't fix it since its Apple's proprietary hardware and that Apple would fix it for $20 (a complete lie). I took it to Apple but they said it would cost $150 to fix, so I went back to Batteries to get it resolved.
It turns out the work order, which he had me sign, stated the phone wasn't working when I brought it in. This is a complete lie. I also never received a copy of the work order. Because of this work order Batters + won't fix my phone.
After numerous talks with the owner, managers and their corporate customer care they all stated they wouldn't fix my phone.
I was scammed by this company and they employ disgusting business practices. They've lost a customer for life and I'll make sure everyone I know avoids this place.
Details
Phone: (630) 355-6822
Address: 115 E Ogden Ave Ste 131, Naperville, IL 60563
Website: https://www.batteriesplus.com/store-locator/il/naperville/batteries-plus-281
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