More Info

Neighborhood
Maryland Heights
Category

Reviews

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MS
Martin S.

10/31/2017

Overall
Expertise
Professionalism

Went there because Auto Zone told me I needed a spark plug replaced. I called and called with no answer. I decided to go there and told him what I was told. He said leave the damn car and I will get to it. I asked if I could call back later to see if it was done and he went spastic. He started cussing me out and going in and out of his office. I thought he was going to pull a gun on me. DO NOT GO THERE UNLESS YOU WOULD BE READY TO KNOCK HIM OUT TO GET SOME SENSE INTO HIS HEAD. With such a bad attitude why even have a business. Would not recommend him to anyone.

JP
Jennifer P.

10/08/2015

Overall

I took my car to Pete in May to have an O2 sensor replaced and he did it on the spot for significantly cheaper than anyone else had offered to. I vowed I would be a return customer from that day on ..... however the very next time I had an issue I received the worst treatment I had ever encountered with any mechanic. I called to ask about leaving my car while I was on vacation to have a repair done and he told me to call back the next morning. Upon calling the next morning I was greeted by his wife with a very accusatory tone asking why I keep calling her husband (this was only the 2nd time, and he had personally told me to call back in the morning). He told me he couldn't make any agreements over the phone and that I would have to schedule a time to bring it in and passed the phone back to his wife. His wife then argued with me for several minutes about how I can only bring the car in at 10am. I informed her multiple times that I work at 10am and could bring it by at 4, since they dont close until 5 that shouldn't be a problem, and she proceeded to tell me that they have children and cannot be at the office, making no sense at all, especially when I can leave the car for a whole week ... and after she repeated herself for the 7th time and would not let me talk let alone schedule an appointment, I had to give up and hang up the phone. I did exactly as directed and was received with hostility and refusal. This is not how you treat returning customers. Pete just lost my business. If you choose to trust Pete with your car, I suggest driving there in person rather than bothering his wife on the phone, because she is impossible to conduct business with.

Details

Phone: (314) 739-4448

Address: 11600 Dorsett Rd, Maryland Heights, MO 63043

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