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(708) 474-1378CallVisit WebsiteVisit WebsiteMap & DirectionsDirections2352 172nd StLansing, IL 60438Write a ReviewWrite Review

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Bernard W.

01/31/2016

Overall

I'm in the restaurant right now and I can tell you the staff is not sanitary at all!! The touched dirty dishes and wiped the floor and never wash their hands. Then touched clean silverware and peoples food

marquita82

06/12/2012

Overall
I went there for the first tim...

I went there for the first time yesterday and I was not impressed at all. I ordered 2 filets of catfish...one blackened and one fried. The blackened piece was not done at all ( I could barely cut it with a butter knife). I sent it back and my new piece still wasn't completely done! Towards the end of eating the fried piece I discovered that parts of it were under cooked as well. The manager basically told us that the cook said it was ok and it was our "opinion" that the food wasn't cook well enough and she would not discount our bill. Isn't our opinion the only one that's counts since we have to eat and pay for it??? We refused to pay until something was done and she called the police! So in the end I ended up paying full price for a partially cooked meal, suffered the embarrassment of the police being called because we were standing up for what was right, and then the manager had the nerve to say that we weren't welcome there anymore! As if we would ever set foot in a place that does not value their customers in the LEAST bit! Needless to say I am NEVER going back and I will be contacting someone else about this matter! They shouldn't get away with this type of low-grade, disrespectful service.

claimed iconBusiness Response08/10/2012

Southern Hospitality The Dixie Kitchen & Bait Shop, Lansing, values it customers and employees. It is our mission to ensure that a guest does not leave our doors hungry. When the unfortunate happens and a guest seems not to enjoy a hand-crafted dish, we attentively try our best to turn the experience around. In the best interest of our guests and employees any heighten situations are handled by local authorities to ensure a safe and fair resolution to the problem. Thank you for your interest in our establishment, DKBS Management

This listing has been claimed by a business representative.
thaluvasckred

05/07/2009

Overall
I have never tasted any soul f...

I have never tasted any soul food better. I really love the hot cakes, catfish, macaroni, yams....It's Just Great!!!

Details

Phone: (708) 474-1378

Address: 2352 172nd St, Lansing, IL 60438

Website: http://www.dixiekitchen-lansing.com/lansing.html

More Info

Extra Phones

Phone: (708) 474-4341

Payment method
cash, debit, all major credit cards
Location
Dixie Kitchen & Bait Shop Lansing is a great place for family dining. We offer authentic and home-made Cajun, Creole, and other Southern cuisines in a 1930's reminiscent bait shop environment. Dixie Kitchen Lansing will cater your next private or work event or host it in our private party room. Soul music every Friday and Reggae every first Saturday of the month. Both from 6-10 pm and family friendly.
Categories
Other Information

Parking: Lot, Free

Bike Parking: No

Wheelchair Accessible: Yes

Cuisines: Southern, Soul, Family Style, Cajun & Creole

Alcohol: Full Bar

Wi-Fi: No

Attire: Casual

Takes Reservations: Yes

Outdoor Seating: No

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