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- General Info
- Maaco Auto Body Shop & Painting is North America's #1 body shop. Maaco Colorado Springs located at 392 East Garden Of The Gods Road repairs accident damage, dents, and faded paint for drivers across Colorado, restoring the safety and beauty of all types of vehicles. Let Maaco transform your car with a new coat of paint and soon you'll be driving the car you always wanted. Maaco expertly does away with dents, dings, and accident damage. Our standards are simple: repair cars so expertly no one can tell they were ever in an accident. We guarantee our auto body repair and car painting work. Visit Maaco Colorado Springs for your auto body repair and car painting needs.
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- amex, discover, visa, master card
- Neighborhoods
- Pulpit Rock, Northeast Colorado Springs
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Maaco Auto Body Shop & Painting
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Reviews
12/08/2017
I would have given them 4-stars when the servicewas originally done. The truck was not on time nor was all the work done. But the end product looked nice.
What defines a company is when things go wrong. This MAACO provides the worst customer service imaginable in my opinion - both locally and with their corporate offices in Charlotte, NC. Paint began failing after only two years. Was another year before it became so bad I reported it to MAACO. They dragged their feet so I took it to corporate who also dragged their feet. Finally got BBB involved who lit a fire under them.
Truck was eventually repainted in year 4 of 5 year warranty so I had to pay prorated share. They tried to prorate based on 4 years but I fought it back to 2. Was supposed to extend warranty by a couple years too. Sadly, even THAT paint job failed in 12 months! Would love to post pictures. Trying to resolve AGAIN but same story. It's been 5 months already. No resolution and poor communication!
Names of those I attempted to communicate with: Joe (owner!), Mike Reece (mgr/estimator), Jacqueline Woodson (corporate customer svc), Katherine Ortiz (corporate customer scv), and a half dozen others in a call center outside the US.
In January I will take them to small claims court.
STAY AWAY!!!
Details
Phone: (719) 377-3841
Address: 392 E Garden Of The Gods Rd, Colorado Springs, CO 80907
Website: website
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