More Info

Email
Extra Phones

Phone: (304) 344-4749

Neighborhood
West Side
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
BH
Bee H.

11/29/2016

Overall

Consumers beware... I was charged $100 for the battery on my keypad lock to be changed (& used my own battery)

I was initially told they would assess the lock to see if they could fix it or not fix it
within less than 5 min we saw it was a simply 9V battery change-so I got a battery from my apt and he put it in and screwed it closed

He did fix it which I was happy about but charging $100 for that I think is ridiculous...
Yes lesson learned I should've asked but I also think it's good business to offer that information to the customer
I called to relay my feelings to the owner..who I was told by the secretary was busy and asked what I was calling about so I began to tell her and was rudely interrupted and when I continued to try to talk she talked over me... if you choose this company make sure you know how much they will charge before even coming to your location

Details

Phone: (304) 343-3906

Address: 936 Central Ave, Charleston, WV 25302

Website: http://www.harryjarrett.com

People Also Viewed