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The Wind Works

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Susan T.

04/28/2018

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We've been working with The Wind Works folks for nearly 15 years. We've purchased multiple instruments and had our children's musical instruments serviced. We've experienced nothing but honesty, integrity, and professionalism every time.
Our youngest daughter has been taking violin lessons for nearly 7 years and they have provided excellent instruction, with tons of patience. --Wouldn't go anywhere else!!

NS
Nancy S.

05/24/2017

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Have dealt with Windworks for about 20 years. They are very honest, dependable, and extremely competent with instrument rebuilds and repairs! I would recommend them highly!

arachnamist

01/21/2011

Overall
One Word: Terrible.

The people whom work at the shop are nice enough.... But don't let this fool you, you DON'T want to purchase an instrument from there, and don't even THINK about getting a repair. I purchased an instrument from there, and in less than 1 year it needed MAJOR repairs, and it was supposedly refurbished. Once I walked in there to get an estimate, and after no calls in 72 hours (48 more than what I was told) I called to find that I now owed them 75 bucks for the repair when i had only asked for an estimate! Its good for a few things that you need NOW like reeds, cork grease, valve oil, etc. but be warned for anything else, avoid it like the plague.

claimed iconBusiness Response08/27/2011

All of our instrument repairs have a 90 day warranty. However, any instrument that has been dropped and has bent keys needs additional repair and would not fall under a warranty applied from the previous year's repair. Normal maintenance for any instrument... is usually once a year. If a customer needs an estimate for a repair, it is usually given before the customer leaves our shop! Occasionally, an instrument must be disassembled to give an accurate estimate. Although, this is rare, this could take a good deal of time longer. As always, we make every effort to please our customers !!!!!!

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Details

Phone: (810) 743-5420

Address: 3333 S Center Rd, Burton, MI 48519

Website: http://www.windworksbandinstruments.com

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